INGREDIENT & CERTIFICATION FAQs

Q: What are the main ingredients in Charlotte Cook Cosmetics Lip Gloss?
A: Our lip glosses are made from a nourishing base of natural & organic ingredients specifically chosen so you can feel great about what you put on your skin:

• Organic Castor Oil – rich in healthy fatty acids that help increase hydration
• Organic Glycerin – rich in gently soothing and softening properties
• Candelilla Wax – rich in naturally moisturizing nutrients
• Organic Avocado Oil – rich in Vitamin E and natural fatty acids that help provide deep hydration
• Organic Safflower Oil – rich in good-for-you antioxidants
• Caprylic/Capric Triglyceride – rich in natural fatty acids to help boost moisture retention
• Organic Shea Butter – rich in Vitamins A and E to help soften and soothe lips
• Organic Cocoa Butter – rich in antioxidants and moisturizing fatty acids
• Organic Jojoba Oil – rich in nourishing vitamins and antioxidants
• Tocopheryl Acetate (Vitamin E) – rich in free radical fighting antioxidants

Q: What are the main ingredients in Charlotte Cook Cosmetics Liquid Lipsticks?
A: While they’re not available quite yet, we’re so excited about our upcoming line of 14 natural, vegan and non-GMO certified liquid lipsticks made from a nourishing base of natural & organic ingredients specifically chosen so you can feel great about what you put on your skin:

• Organic Sunflower Oil – rich in Vitamins A, C, D and E to help promote healthy, moisturized lips
• Organic Apricot Oil – rich in nourishing Vitamins A and omega-6 fatty acids to help balance moisture and help stimulate collagen production
• Organic Coconut Oil – rich in deeply hydrating Vitamin E
• Caprylic/Capric Triglyceride – rich in natural fatty acids to help boost moisture retention
• Organic Jojoba Oil – rich in nourishing vitamins and antioxidants
• Dimethicone 500 – for the perfect liquid lipstick texture
• Organic Cocoa Butter – rich in antioxidants and moisturizing fatty acids
• Organic Carnauba Wax – natural thickener
• HDK H15 – natural thickener
• Organic Glycerin – rich in gently soothing and softening properties
• Kaolin Clay –White – rich in gentle skin softening properties
• Tocopheryl Acetate (Vitamin E) – rich in moisturizing properties and free radical fighting antioxidants

Check back soon for more info on our liquid lipstick launch!

Q: What is Clean Beauty?
A: At Charlotte Cook Cosmetics, we’re obsessed with clean beauty. Why? Because we absolutely love skin pampering products with healthy ingredients you can pronounce!

Lots of other makeup brands include ingredients with toxins, carcinogens, and endocrine disruptors, 60% of which can absorb directly into your skin! That’s why we’re dedicated to bringing you the best in clean makeup and beauty products with a focus on natural, sustainable ingredients that you’ll feel great about putting on your skin. Think organic fruit and vegetable oils and cruelty free ingredients that are indulgently gentle on your skin, so you’ll always feel perfectly put together.

Q: Are Charlotte Cook Cosmetics products cruelty free?
A: YES! Charlotte Cook Cosmetics are certified cruelty free by the Leaping Bunny Program. We’re proud of our commitment to never test on our furry friends!

Click here to learn more about the Leaping Bunny Program.

Q: Are Charlotte Cook Cosmetics Non-GMO?
A: YES! Charlotte Cook Cosmetics are certified by the Non-GMO Project to be 100% free of genetically modified organisms. We are proud of our commitment to transparency and choice in cosmetic ingredients.

Click here to learn more about the Non-GMO Project.

Q: Are Charlotte Cook Cosmetics products vegan?
A: Yes! All of our makeup brushes and most of our lip glosses are Certified Vegan, meaning they’re made without animal products or by-products. Look for the Certified Vegan logo next to our vegan products.

Click here to learn about what it means to be Certified Vegan.

We’ll also be releasing a line of 14 liquid lipsticks that are Certified Vegan – check back soon for our new products!

Q: Are Charlotte Cook Cosmetics products gluten free?
A: Charlotte Cook Cosmetics is dedicated to offering you products that are manufactured without gluten containing ingredients in clean, sterile facilities. However, Charlotte Cook Cosmetics products are not certified to be gluten free.

GENERAL FAQs

Q: What Charlotte Cook Cosmetics products are currently available?
A: Charlotte Cook Cosmetics launched in 2020 with a line of 14 luxurious lip glosses and a line of 5 super soft, professional quality synthetic makeup brushes.

We’re also so excited to announce that we’re hard at work on our line of 14 vegan, cruelty free and non-GMO liquid lipsticks that bring bold and beautiful color with good-for-you ingredients - we can’t wait to share them with you! Check back soon and follow us on Instagram, Facebook or Pinterest for news on when new products will launch so you can hit ‘add to cart’ asap!

Q: Where is Charlotte Cook Cosmetics located?
A: Charlotte Cook Cosmetics is proudly operated and located in the USA, near Rochester, NY.

Q: Where does Charlotte Cook Cosmetics ship to?
A: Charlotte Cook Cosmetics currently ships to locations within the United States, and we’re working on adding more shipping locations as soon as possible.

Check out our shipping information for more details.

Q: When are you launching more Charlotte Cook Cosmetics products?
A: We are so excited to bring you more of our clean beauty faves and we’re hard at work on new products! We’ll be announcing more details asap, but we can give you a little tease – look forward to 14 of the best vegan, natural and cruelty free liquid lipsticks!!

Q: How can I get updates from Charlotte Cook Cosmetics?
A: Don’t miss out on any of our updates, special offers, clean beauty tips, and more! Join our email list for the best in clean beauty right in your inbox, and join the Charlotte Cook Cosmetics family on Instagram, Facebook and Pinterest to show off your perfectly put together #CharlotteCookLooks!

Q: How can I become a Charlotte Cook Cosmetics retailer?
A: Do you own a retail company that’d love to carry Charlotte Cook Cosmetics products? Email retail@charlottecookcosmetics.com and tell us about your company and we’ll be in touch!

Q: Can I return Charlotte Cook Cosmetics?
A: We hope you love your product, but we’re happy to accept returns of new and gently used items purchased on CharlotteCookCosmetics.com – just follow the process explained in our Shipping and Returns section.

Unfortunately, we’re unable to accept returns of items purchased from other retailers. Please contact the retail location where the item was purchased for information on their return policy.

MORE QUESTIONS?

Have a question that’s not answered above? Email us at customerservice@charlottecookcosmetics.com